Experience the Difference with Our Comprehensive Janitorial Services
Our success is deeply rooted in our customer-first approach. We understand that each client is unique, with distinct needs and preferences. Allegiance Industries is committed to not just meeting but exceeding these expectations. Our client-centric philosophy ensures that every interaction, every service, and every solution is tailored to our clients’ specific requirements.
At Allegiance Industries, we take pride in our long-standing legacy of delivering unparalleled janitorial services. With a foundation built on integrity and a relentless pursuit of excellence, we have consistently exceeded the expectations of our diverse clientele. As such, the average Allegiance Client has worked with us for over 14 Years!
One key factor that distinguishes Allegiance Industries from the rest is our dedication to self-performance. Unlike many in the industry, we do not rely on subcontractors or external resources. Every service we offer is executed by our skilled and experienced in-house team, ensuring a level of quality and accountability that defines our standard of excellence.
Allegiance Industries has strategically aligned its Key Performance Indicators (KPIs) with four core pillars: Safety, Quality, Delivery, and Cost. These benchmarks are the cornerstones of our operational excellence, providing a framework that guides our relentless pursuit of perfection in every aspect of our janitorial services.
- Safety: We prioritize the well-being of our clients, employees, and the environments we serve. Safety is non-negotiable in our operations.
- Quality: Uncompromising quality is our trademark. From meticulous cleaning practices to attention to detail, Allegiance Industries sets the gold standard for janitorial excellence.
- Delivery: Timeliness is paramount. We understand the importance of reliable service delivery, ensuring our clients can trust us to meet their needs promptly and efficiently.
- Cost: We are committed to delivering exceptional value without compromising on quality. Allegiance Industries strives to optimize costs while maintaining the highest standards in our services.
A Step-by-step Guide to Our Janitorial Services
Navigating the process of extensive janitorial assessment and ongoing maintenance
Discovery Call
During a 15-30 min call, we’ll get the info needed to understand your situation and decide the appropriate services, supplies, and equipment for janitorial services.
Example Findings
One main focus of the discovery call is to align technical documents (SOW) with client expectations.
Site Survey
After reviewing the cost analysis, we will coordinate a site survey to provide you with a final quote.
The Accreditation of Excellence and Professional Affiliations
ISSA
Leading association for global cleaning industry.
ISSA CIMS
Certification for quality facility service contractors.
Green Seal
A global nonprofit org that pioneered the ecolabeling movement with a mission to protect human health.
USGBC
A membership-based non-profit organization that promotes sustainability in building design, construction, and operation.
BSCAI
The premier trade association serving the building service contracting industry.
OSHA
Following employer safety rules for employee protection.
APPA
Enables educational institutions to share, elevate, and transform the learning environment.
FAQ About Our Janitorial Services
Innovative Reporting Software
We utilize the remarkable CleanTelligent Janitorial Software for seamless online inspection, communication, and tracking. This ingenious tool revolutionizes our operations, ensuring utmost efficiency and effectiveness. With CleanTelligent, we effortlessly stay on top of our game, leaving no room for errors or oversights. It’s like having a superhero sidekick, always ready to assist us in delivering impeccable janitorial services. So, rest assured, with CleanTelligent by our side, we’re equipped to tackle any cleaning challenge that comes our way!
Transparent Communication Practices
At our disposal, we have an array of daily, monthly, and quarterly checklists, meetings, and reporting mechanisms to ensure you’re always in the know. Think of us as an invaluable extension of your team, freeing up your precious time to tackle those pressing matters, while our skilled staff takes care of the nitty-gritty maintenance and upkeep. No need to sweat the small stuff when we’ve got your back!
Aligning Expectations
We ensure that our clients’ expectations are perfectly aligned by meticulously crafting a comprehensive scope of work for our exceptional services. With our meticulous approach, we leave no room for ambiguity or confusion, guaranteeing that our clients receive exactly what they envision.
MIT Living Wage Study
Allegiance invests considerable time in meticulously researching pay rates, leveraging the esteemed MIT Living Wage Study to attract and retain top-notch talent. We leave no stone unturned in our quest to ensure that our team is compensated fairly and competitively. After all, we believe that by valuing our employees, we create an environment where excellence thrives.
CompAnalyst Market Data
With CompAnalyst Market Data, Allegiance Industries gains access to the largest and most reliable HR-reported compensation data set. We have the power to market price hot jobs, industry-specific positions, and even create job combinations tailored to meet our client’s specific needs. Our goal is to attract and retain highly qualified employees for our client’s facility, ensuring their workforce is top-notch.
Every Allegiance employee receives hands-on training and standardized Learning Modules through our Learning Management System (LMS). During an employee’s onboarding process, they will receive training on proper cleaning policies, procedures, chemicals, and Personal Protective Equipment (PPE). As a best practice, Allegiance has standardized its chemicals, equipment, and supplies, making our training simple and consistent across all sites nationwide. Whether we’re cleaning in New York, Georgia, or Indiana, our training and procedures remain standard and consistent.
Allegiance employs a range of effective strategies to effectively tackle absenteeism.
Firstly, our vigilant system promptly alerts us 15 minutes after the commencement of a shift, ensuring that we are aware of the presence and clock-in status of our entire staff. In the event of a shortage, our proactive managers are immediately notified through a prompt “Page” and can swiftly mobilize additional personnel to address the situation.
At Allegiance, we firmly believe in maintaining a staffing level that exceeds our contractual obligations by 115%. To achieve this, we have a dedicated team of “Floaters” or “Utility” workers who are readily available to assist with projects, cover for absenteeism, or handle any extra workload that may arise.
It is important to note that our clients are not billed for the services provided by these additional workers; rather, our floaters serve as valuable resources to ensure the seamless completion of 100% of our Scope of Work.
Allegiance is committed to providing unwavering support to our clients. Rest assured, we will always have your back and take immediate action, even if it means assembling a skeleton crew or project team. Your needs are our priority, and we are dedicated to delivering prompt and efficient service.
Our standard launch time is typically 30 to 45 days, taking into account the unique characteristics of each facility. However, we acknowledge that the world of facilities management can be unpredictable, and we are fully capable of expediting our timeline if required. If you are interested in learning more about the speed at which we can launch in your area, please do not hesitate to reach out to your local Allegiance Representative.
Janitorial Services Beyond Cleanliness
Security
24/7 protection from experienced security professionals
Electrical
Quick and reliable electrical services by our skilled team of experts
Special Projects
Ensure the success of your special project with our maintenance services